From 4 to 100,000 users
The Alcatel-Lucent OpenTouch is a modular voice communications system that can be configured to fit the needs of any business.
- Simplified access to the most commonly used features such as hold, park, conference, transfer and other user-defined features
- Use one number service to simultaneously ring your deskphone and mobile phone
- One-touch interoffice dialing using programmable Direct Station Selection keys
- Upgrade options for multiple-tenant, unified communications, contact center solutions, in-building wireless and more
- Call control from a Windows PC via simple and intuitive desktop applications
Reliable & Flexible
- IP/SIP platform with native support for digital (TDM) and analog communications
- Deploy as a cloud-based (hosted) or premises-based system
- Supports IP, digital and analog phone sets with access to comprehensive phone system feature set
- Mobile communications over Wifi and DECT
- Modular platform grows from 10 to 100,000 users spread across multiple geographical sites.
Features and Capabilities
- Optional Unified communications applications provide access to all communications services from any location and any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.)
- Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
- Integration within IBM® Lotus Notes® and Microsoft® Outlook®
Alcatel-Lucent deskphones are available in IP and digital models and offer the following benefits:
- Wideband audio for superior clarity
- Optional alphanumeric keyboard
- Call progress display with backlight on some models
- Multiple fixed feature keys for transfer, feature, hold/DND, speaker, mute and volume control
- Speakerphone with improved audio characteristics
Alcatel-Lucent 8002/8012 Phones
Alcatel-Lucent 8038/8039 Phones
Alcatel-Lucent 4018/4019 Phones
Alcatel-Lucent 8068 Phone
Alcatel-Lucent 8028/8029 Phones
Alcatel-Lucent 8082 Phone
The touch screen interface on the Alcatel-Lucent 8082 phone makes video calls simple to initiate and manage.
IT’S ABOUT YOU, NOT YOUR DEVICE
Communicate when you want, wherever you are, from whatever device is most convenient. OpenTouch works across all of your devices, smartphone, tablet, PC, land line and lets you freely move between devices even during an active conversation.
- Visual and voice communications from iPad, desktop, smartphone
- Escalate from IM to voice to video on a single conversation with Rapid Session Shift.
Dial by name, number or “tap and slide”