Home  |  Phone & voice mail  |  Wireless  |  Cost reduction  |  Voice over IP   |  Panasonic   |  Why Grapevine?   |   Client access  |   Contact us
Phone & voice mail systems
 

TESTIMONIALS

Thank you for assisting our firm with its badly needed upgrade into our new Iwatsu phone system.

The professionalism that you and your associates showed during the transition was outstanding. With all of the corporate entities and the nuances involved with them, you made the time to work out any and all eventual possibilities.

Robert Cohen
Abcon Enterprises, Inc.
Milwaukee

*

It is my great pleasure to recommend Grapevine Telephone Network Solutions to any prospective customer. I have been working with Dave MacNerland for almost ten years and his advice, guidance, and work on behalf of our company has always been of the highest quality and usefulness to our operation.

Dave consistently finds the best products and the most efficient solutions for our telecommunication needs. As a service organization whose existence and success hinges on our ability to communicate with our customers, Grapevine’s services are of the utmost importance and they never let us down. They stand behind their products and services and do not hesitate to do whatever it takes to make sure things work properly and that any problems are quickly resolved.

J. Bromley
Chicago

Today, it's more important than ever to invest in technology that meets the demands of your business, without changing the way you do business.   We design systems on the powerful Iwatsu platform that provide the performance and uncompromising quality necessary to meet the requirements of your daily business communications.

Iwatsu's third generation series of Omega-Phones delivers flexible functionality and enhanced call handling with new features, upgrade options, and a more streamlined design.  Customizable to support small and medium businesses, the Omega-Phone product line is complete with a variety of versatile solutions designed for a wide range of communications needs.

Landline systems

Iwatsu's state-of-the-art Omega-Phone digital display telephone includes a variety of productivity-enhancing features and upgrade options ranging from eight programmable feature keys with red LEDs and a Universal Mute key to an integrated headset connection, built-in full duplex speakerphone and a programmable key expansion module.  Whether you consider the oversized two-line backlit LCD, 12 fully programmable multipurpose keys, or the incoming call indicator lamp, it's never been this easy to customize the ideal telephone for your specific business needs.
phone7.gif (35376 bytes)


review.gif (7838 bytes)

Voice mail

We proudly install the OMEGA-VOICE VMI system, with sophisticated voice processing functionality.   You'll increase office productivity and efficiency with advanced call processing features such as message notification and flexible call routing.  OMEGA-VOICE VMI can answer calls to your incoming system and provide the caller with call routing options.   The auto-attendant can be programmed to answer all incoming calls or incoming calls on specific lines.  It can also play specific menus based on the incoming line or the caller ID received with the call!

OMEGA-VOICE VMI also offers conversation recording.  You can record a conversation or conference call directly to your voice mailbox.

Advance broadcasting capabilities allow you to inform multiple users simultaneously with different messages.  Nine distribution lists can be programmed for each mailbox.   Broadcast messages can be sent to all mailboxes, or mailboxes in predefined distribution lists.

We'll work with you to customize a voice mail system that's perfect for your business requirements! 

© 2003 Grapevine Telephone Network Solutions, LLC