|What our clients say about us ...
you for assisting Abcon, Enterprises, Inc. with its badly needed upgrade into our new
Iwatsu phone system. The professionalism that you and your associates
showed me during the transition was outstanding. With all of the corporate entities and
the nuances involved with them, you made the time to work out any and all
eventual possibility that might shut down our phone system. As I made clear to you, the
worst thing that could happen is that we would be without service for even 1 minute. This
never happened. If I can ever help with a potential customer, please do not
hesitate to call. I am sure I can be pretty persuasive.
Abcon Enterprises, Inc.
It is my great pleasure to recommend Grapevine Telephone Network Solutions to any
prospective customer. I have been working with Dave MacNerland for almost ten years and
his advice, guidance, and work on behalf of our company has always been of the highest
quality and usefulness to our operation. Since he founded Grapevine, Daves
pattern of excellent service has continued for our company. He consistently finds
the best products and the most efficient solutions for our telecommunication needs. As a
service organization whose existence and success hinges on our ability to communicate with
our customers, Grapevines services are of the utmost importance and they never let
us down. They stand behind their products and services and do not hesitate to do whatever
it takes to make sure things work properly and that any problems are quickly
resolved. I recommend that any business that depends on communication with their customers
in order to stay ahead in this economic environment, place their communication needs and
concerns in the hands of Grapevine. Theyre the right choice and the best solution!
We were using a phone system that was operational, but was antiquated and just did
not meet the needs of the employees in the main office. Over the course of approximately 9
months, we looked into various phone systems and came up with three main choices, all of
which offered basically the same product and were within the same price range. The main
reason we chose Grapevine was because of their service, follow up,
and ability to work within our parameters.
Our business has expanded dramatically over the past two years. We were to be
moving to new office space in September 2003 over Labor Day Weekend. Although we had
outgrown the phone system we were using, we still had to operate a business, and waiting
to install a new phone system until we moved, was not an option. Grapevine set up our new
system in our old space three months before we moved. Grapevine then came in, on
their overtime, over the Labor Day weekend and hooked everything up in our new location.
Not only were our employees able to get used to a new phone system prior to moving, but
they were able to walk into their offices the Tuesday morning following the long weekend
and start conducting business.
Dave MacNerland and his staff at Grapevine were and still are extremely
responsive to fixing any problem we may have regardless of whether it is user
error, a problem with the phone equipment itself, or with the local or long distance
carrier. I have no hesitation in recommending Grapevine and Dave to any
business considering the installation of a new phone system.
President, Perl Mortgage