Get Streamlined Messaging Systems

The comprehensive messaging solutions delivered by Grapevine Telesystems allow you to streamline messaging across platforms, ensuring effective and timely communication. Our tailored services will allow for:

• Access to voice messages and voicemail settings from anywhere via Web Client.
• Message forwarding directly to designated email inboxes.
• Automated Attendant services provided with flexible greetings based on the number dialed, or department/person reached.
• Call routing based on caller ID.
• Customizable system prompts and user interfaces.
• Optional mobility client services for access to presence, desktop dialing and screen pops, instant messaging, desktop faxing, and mobility (cell phone integration).

For more information or to schedule a consultation to discuss your needs, reach out to us today!

Visual Voicemail

Users enabled with an optional voice mailbox can take advantage of visual voice mail through the display of their desk phones. Visual voice mail allows you to navigate through, listen to, and respond to voicemail messages through the interactive telephone display.

Automated Attendant

Effective call handling is a significant part of customer service, so it is essential to ensure incoming calls are handled efficiently and professionally. Greet callers with customized announcements based on incoming lines or numbers dialed. Efficiently direct calls through helpful menu options directed at your clients and potential customers.

Remote Call Forwarding

Remain available for incoming calls even when you are away from your desk. Remote call forwarding allows users to direct incoming calls to ring at any remote location. Calls can be forwarded to an answering service, mobile phone, or home telephone.